Requirements

-Candidate must possess at least a Bachelor’s/College DegreeAt least 1 year of working experience as a call center/customer service representative is required, preferably in a Banking/Financial account
-Good oral and written business and technical English and Japanese communication skills
-Applicant must be willing to work in shifting schedules

MISYS PHILIPPINES, INC.
10th F/ Philam Tower 8767 Paseo de Roxas Avenue Makati 1200.
Website: http://www.midas-kapiti.com/

Requirements

-Candidate must possess at least a Bachelor’s/College DegreeAt least 1 year of working experience as a call center/customer service representative is required, preferably in a Banking/Financial account
-Good oral and written business and technical English and Japanese communication skills
-Applicant must be willing to work in shifting schedules

MISYS PHILIPPINES, INC.
10th F/ Philam Tower 8767 Paseo de Roxas Avenue Makati 1200.
Website: http://www.midas-kapiti.com/

Requirements

-BS Degree in Computer Science, Information Science, Business or other relevant combination of training and experience
-Familiarity with Healthcare IT solutions and Medical office environments
-Proven troubleshooting skills
-Strong experience in technical support or help desk related services
-Strong knowledge of Windows platform
-Strong network and TCP/IP knowledge
-Basic scripting skills a plus
-Mid to High level technical certifications and/or training required (Microsoft, Cisco, Citrix, other)
-Able to work as a member of a team
-Strong customer service skills
-Strong problem solving skills
-Solid logic and organizational skills
-Good written and oral communication skills
-Strong inter-personal skills dealing with USA customers
-Applicants should be Filipino citizens or hold relevant residence status

www.jobsdb.com

Requirements

-Candidate must possess at least a Bachelor’s/College Degree
-At least 1 year of working experience as a call center/customer service representative is required, preferably in a US Healthcare account
-Background/knowledge of US Healthcare procedures and regulations is an advantage
-Applicants must be willing to work in Makati
-Applicants should be Filipino citizens or hold relevant residence status
-Applicant must be willing to work in shifting schedules, mostly graveyard shifts
-Capability to speak a third language is an advantage

www.jobsdb.com

Job Description:

Provide a high quality customer support service to Misys’ clients which delivers satisfaction, customer reference-ability and thereby assisting the company in driving increased revenue
Probe and document functional and technical reported cases, provide resolutions in the standard acceptable timeframe and resolve reported cases across assigned Product modules in order to ensure customer satisfaction
Escalate unresolved reported Misys product cases to product support consultants

Requirements:

Candidate must be a college graduate of any course; Open to fresh graduates
at least 6 months call center experience in a technical account is an advantage
Knowledge and/or experience in IT or banking is an advantage
Candidates with average proficiency in any foreign language is an advantage
Excellent analytical and problem solving skills
Excellent communication skills (verbal and written)
Good customer handling skills
Able to work well under pressure
Able to work in shifts, graveyard, holidays, weekends if required.

Please email your resume to careers_ph@misys.com and indicate on the subject the vacancy you are interested in. To find out more, visit our website at