Implementation Consultant

Implementation Consultant

Requirements

-Must be an independent self-starter possessing excellent time management skills and be able manage multiple implementation activities simultaneously while requiring little oversight.
-A Minimum of 2 years experience in one or more of the following roles: Sales Engineer, Consulting, Implementation or Professional Services.
-Call Center industry experience preferably in an implementation or consulting role.
-Experience with telephony-based technologies.
-Experience using Salesforce.com preferred.
-BA/BS or equivalent experience.
-The ideal candidate will have experience with Call Center Solutions, preferably in an implementation or consulting role. Experience with a hosted solution is a preferred.
-Must possess a strong combination of Project Management and technical call center skills along with excellent customer communication skills.
-Must possess excellent phone skills.
-Understanding of basic networking, VOIP and internet concepts.
-Strong knowledge of SaaS, PBX, ACD, CTI, VoIP, IVR/VRU and Call Center practices.
-Excellent verbal and written skills.

Location :
Unit 401, 4/F Webjet Acropolis Bldg. #88 E. Rodriguez Jr. Avenue, Bagumbayan Quezon City