Over 600 people were affected in the latest round of mass layoff by contact center company KGB Philippines. It turns out that their SMS account has been overloaded with agents without anything to do as industry demand slows down in the midst of the financial crisis.
The lay off was announced last February 9 at the KGB Sta. Rosa office with more than 600 agents affected. More details about this story here.
Hiring cla ngaun sa DA. nakkatakot na mag apply uli don bka magtanggalan na nman uli…
Hi! We have a call center in Santa Rosa Laguna, those who are interested in applying you can send your resume to callcenterjobopening@yahoo.com
We offer really good salary packages, and we have shuttle services suitable for those living in the south– Cavite, Alabang, Laguna, Batangas…
ellow mr. jame? what is the addres of your callcenter company?
oh! really how true is that?
Hi everyone! iTouchpoint Softech Private Limited, a call center located at 22/F, IBM Plaza, Eastwood Libis, Q.C is currently looking for Customer Care Associates for the Directory Assistance account. If interested, you may drop by our office from Monday to Friday, 10am-4pm to apply. Please spread the word and refer your friends. Thank you!
mr.james, i hope that is true.
used to work with the company before. training is good. but equipment sucks big time. avaya being used resembles an old xbbox model. people are okay. well not for some tl’s. most tl’s sucks like a****h*le. arrogant and with an ego as high as the building of rcbc. but some are okay. most esp the gay tl’s. they are cool and way accomodating. just be careful of the bond. i don’t know who came up with the idea of the stupid bond. and why you have to pay for it. they say it’s for the training and the facilities (like computer usage and electricity). just a tip if you want to get out once you are inside already. just always be late and absent. let the tl fire you for your attendance. then you don’t need to pay the bond. but if you resign properly with all the good reasons. like you have to take care of your child because of being sick. you get to pay the bond. it doesn’t make any Fu***cki** sense at all. the fu**cking bond is not even enough to compensate with the all irate and studip callers and not to mention the abuse language that you get from them. i resigned coz i have to take care of my son who was sick that time. what to do i get? nothing. no back pay. no anything. so to kgb. kill the fucking a-hole who implemented the bond. what happened to sta rose is just what you call “karma”. to those who would like to apply. go ahead. it’s your ass who’s on the line. i learned my leson well enough.
hi i’m a fucking indian who likes to fuck my fucking agents
I don’t know if that is true myfriend told me that her tl convince her that its better to resign than to be terminated because of her stats…She don’t know what will happen next.But i heard that there are tl that are opportunist if that is the right word,,,they will test your integrity…if you don’t buy their maniac offer they will not let you be regularize…… now if that’s true until then Goodluck to the newbies
So, that’s why her tl told her that it will be a secret to both of them now my friend is offered to work in a better call center but she’s now more careful….. Goodluck guys
Don’t be stupid Guys Find a bEtter Job….
Just think of it as an opportunity to find a BETTER job. Our job may be easy, but `hell you’re always at risk, lol. Apply lang kayo, pero sa DA ha! Kasi yun ang stable account. Just stay away from the fags na naninira ng ibang tao. baka mabiktima kayo. HAHAHA. Lalo yung mga loser na frustrated sa niligawan nila. HAHAHAHAHAHA. dami dun meron attitude problem eh..
This is the WORST company if your planning to apply here. After LAYING OFF 600 guys, they again TEMPORARILY LAYED OFF 200 regular employees for 6 months (imagine guys with no work for 6 months).
The WORST part of this TEMPORARY LAY OFF, It’s that your still attached to the company. If you choose to resign you will get NO SEPARATION PAY (boy they sure know how to CONSTRICT their employees neck’s ).
Can you go on for 6 MONTHS with no work and by just relying on their SCREW headed superiors game plan to SAVE the COMPANY?
(HEY YOUR PLAYING WITH PEOPLES LIVES HERE!).
Get this, they were layed-off with NO 30 DAY HEADS UP!
(VIOLATION OF THE LABOR CODE).
You want to sue the company call this number 0906-510-7093.
THERE IS NOW A CASE WAITING TO BE SERVED AGAINST THIS ANTI FILIPINO LABORER COMPANY.
NOT A GOOD COMPANY. SPECIALLY STA. ROSA, PHILIPPINES.
THEY JUST OUT OF NOWHERE LAY-OFF LIKE THEY HAVE NO HEART.
I wasted my 5 years in this company and I am so glad I was out of there before their layoff started. I was a Team Leader earning the most of my salary at around P19,000. Just imagine, no employee seminars, no education at work, forced OTs and available VTOs just to save the company’s staffing cost. They are more on saving their own company profit rather than saving their educated, productive and high-integrity employees. Here you will find half-brained ACCMs, Team Managers who got promoted for their efforts in be-friending one of ACCM’s girlfriend. Team Leaders who are known to be liabilities and gets to seek promotion as well in way that they know–kiss assing. They don’t value people. They value productivity without etiquette. Especially that Indian bastard , Ravi Dasari, who can’t even express himself in english yet promotes English Only in the WHOLE building. If you want to know how working in hell feels, try working in this company.
by the way, i just wanna say to all you members of management and the employees that they can turn around, to stop sugar-coating the issue. it was unfair. period. no more buts, no more explanations. paying this people 2 months after their termination is not even enough to pay for the negligence of your stupid HR forecasting. DA relies on their biggest provider, Sprint-Nextel, everyone in the Call Center Industry knows Sprint’s financial status and not long from now they will soon close. So don’t you guys believe their hollabaloos about strong accounts that they have. They are all bunch of loosers in the US. What more in the Philippines?
To HR suck my dick
ther s convergy’s nuvali, hiring! beside of kgb-phils, sta rosa. hehehe…
hi! Im one of the employees here in the kgb SMS account, good thing im still here. Too carefull with my stats now coz i dont know what will happen next, yah it’s sad to know that the last lay off for thereg employees were not given a chance to transfer to DA account.
There’s a rumour that SMS account will be dissolve soon. Haisst, any company here offering text support?
pano mag apply sa online job??? thx
anu2x b qualifications sa pag-aaply dun??
kaylangan b college grad?? o pwede highschool?? i need an answer please..
i was planning to apply here..and having a second thought because of what you guys are saying..
d ko p matapos ang sinasagutan ko….kahit high k ok lng yan im4tan my sagot k…
Stay Away From Kgb! Here Are The Reasons!
1. Eop Sa Floor (napaka Arte Nila At Napakayabang) May Naterminate Na Agent Dahil Nag-ask Ng Help From The Trainers While In Training In Tagalog Kahit Na Slipped Of The Tongue Lang.
2. Walang Clinic Ang Call Center Na To Specially Sa Rcbc Coz Ayaw Nila Ma-off The Phone Ang Agent Pag Masakit Na Lalamunan Kaka-take Ng Calls.
3. Mababa Basic 13,500 Lang For English Da Without Allowance, Ang Prod Pay Na 2500 E Binibigay Lang Pagka Na Hit Mo Ang Aht Na 35 Seconds.
4. Dami Volume Of Calls 700 To 1000 A Day!!! (not Worth For The Salary Coz You Can Get 16k salary a month Sa Ibang Center With Only 60 Calls A Day Financial Acct. Pa Yun!!)
5. Walang Hmo Card From Training Up To 6 Months Kasi Binibigay Lang To After Regularization.
6. 96.5% Sched Adherance Dapat So Parang Sinasabi Nito Na Bawal Na Mag Cr O Mag Logoff Hanggat Di Mo 15 Minute Break Or Lunch.
7. Bulok Ang Mga Equipments Ang Binibigay Na Headset E Mga Pinag-gamitan Na Ng Mga Dating Agents! Pag Nawala Mo Pa Sisingilin Ka Ng Brand New Price Nito.
8. Bawal Mag Acw Or Anything Idle Dapat Less Than 1% Lang Ng Call Time Mo To In A Day So Kahit Namamaga Na Lalamunan Mo Kaka-calls E Sige Lang Bawal Magpahinga!!
9. Napakadaming Epal At Power Tripper! Di Mo Alam Kung Sino Ang Kakampi Mo Kasi Madaming Chuchu Sa Higher Ups.
10. Sila Ang Pinakamababa Mag Offer Sa Bilingual Spanish Compared Sa Ibang Center As I Heard From The Newbies Na Nasa Training Dati E Deceiving Ang Sweldo Dito!!!
Kaya Kung Ako Sa Inyo Stay Away Sa Abusadong Kumpanya Na To At Kung May Kakilala Kayo Na Gusto Mag-apply E Sabihan Niyo Na Parang Awa Niyo Na
i am interested in kgb sta.rosa,r u acceptng high skul grad as ur agent??