STA. ROSA – Team Leader to START ASAP! Get 20k SIGNING BONUS

STA. ROSA – Team Leader to START ASAP! Get 20k SIGNING BONUS

Requirements

-College Graduate Degree Qualified
-Minimum 2 years leadership experience within a service driven or high tech corporation
-Minimum 1 year experience in call centre customer service role
-Minimum 1 year experience in call centre management role
-Call centre management certification
-TCS rostering and staffing experience
-Shift management capabilities and ability to manage varying skills of employees
-Analytical ability to decipher statistical performance reports
-Superior customer service skills
-Strong multi-tasking and delegation skills
-Strong communication skills, both written and oral
-High level interpersonal skills
-Interview skills (professional training preferable)
-High level of organizational skills
-Ability to deal with conflict in a positive fashion
-Computer literate with experience using Microsoft Office products
-Must be willing to work in Sta. Rosa, Laguna
-Full-Time positions available.

TeleTech Customer Care Management Phils., Inc.
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634.
Website: http://www.teletech.com